Privacy Policy

Welcome to FinaxAI's Privacy Policy ("we", "our"). Your privacy is extremely important to us. This policy describes how we collect, use, protect, and share your personal information when using our application and services.

1. Information We Collect

We collect different types of information to provide and improve our service to you:

• Information Provided by You: When you sign up, you provide us with information such as name, email, and password.
• Financial Data Entered: You may manually enter or import transaction data, including description, amount, category, and date. We do NOT have access to your banking credentials.
• Usage Information: We collect data about how you interact with our application, such as features used and access frequency, to help us improve the user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our service.
• To process your transactions and manage your account.
• To improve, personalize, and expand our service, including Artificial Intelligence features.
• To communicate with you, whether for customer support or to provide information about the service.
• For security purposes, such as fraud prevention and protection of the integrity of our systems.

3. Artificial Intelligence and Your Data

Our AI features (such as automatic categorization, insight generation, and spending analysis) use the transaction data you provide in an anonymous and aggregated manner. AI models are trained to identify patterns and provide suggestions, but do not store a direct connection between raw data and your personal identity outside the scope of your account.

AI Insights Disclaimer: The insights, analyses, and suggestions generated by FinaxAI's Artificial Intelligence are provided solely for informational and educational purposes. They do NOT constitute financial, investment, legal, or tax advice. Financial decisions you make are your sole responsibility. You should always exercise your own judgment and, if necessary, consult a qualified financial professional before making any decision based on information or insights provided by our platform. We are not responsible for any losses, damages, or consequences that may arise from the use of information generated by our AI.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Service Providers: We work with third-party companies to help us operate, such as cloud providers (Google Cloud) and payment processors (Stripe). They only have access to information necessary to perform their functions and are required to protect it.
• For Legal Obligations: We may disclose your information if we are required by law or in response to valid requests from public authorities.

5. Data Security

The security of your data is our priority. We employ industry-standard security measures, including encryption, to protect your information against unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can manage most of your information directly in the application's settings section or by contacting us.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. We recommend that you review this page periodically for any changes.

8. Contact

If you have any questions about this Privacy Policy, please contact us via email: suporte@finaxai.com.